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ABOUT US

A brokerage that knows the crane industry

Fidancılar Sigorta Aracılık Hizmetleri Ltd. Şti. has worked since 2007 on a single principle — "service first" — protecting the rights of the insured. Our focus on lifting and heavy transport means we learned the risks of this work on site rather than at a desk.

Fidancılar Sigorta — specialist insurance for cranes and heavy lifting
SINCE 2007

TRUSTED BY TURKEY'S CRANE AND HEAVY HAULAGE SECTORS
20+
Years of specialist experience
500+
Corporate clients
6
Specialised lines of insurance
FOUNDED

A partnership of Hatice and Orhan Fidancı, 2007

Fidancılar Sigorta was founded as a partnership between Hatice Fidancı and Orhan Fidancı. The founding idea was simple: sell insurance not as a product but as cover that works on the day of a loss. We still work by that sentence.

Over the years we made a choice — instead of doing a little business in every line, we went deep in one: cranes, heavy lifting and heavy transport. That choice let us speak the industry's language. Working with a broker who knows what a load chart, a lift plan and a sling angle mean shows up in the policy wording and in the claim file alike.

This expertise played its part in making crane hook liability insurance known in Turkey: we presented the policy in person at industry association meetings and met crane operators face to face from Istanbul to Kayseri and Mersin, listening to what they actually needed.

VISION & MISSION
01

Our vision

To be a brokerage that satisfies its clients and — more importantly — stands beside them when a loss happens. A policy is measured not on the day it is sold but on the day of the accident.

02

Our mission

To understand the real needs of each business through a client-focused approach, build the right solution around them, and contribute to a wider awareness of insurance.

OUR VALUES

Five principles that shape how we work

01 The client comes first In every file the client's interest is discussed first; quotations and claims both follow that order.
02 We are competitive We prepare the best and highest-quality cover on the most favourable terms, and present it that way.
03 We work hard We draw strength from change; where the industry and the regulation move, we learn again.
04 We work as one team Quotation, policy and claim belong to a single team — the client meets the same people at every step.
05 We focus on outcomes The measure of this work is not the number of policies sold but the claims paid and the files closed.
Our desk sits next to the site
INSIDE THE INDUSTRY

Our desk sits next to the site

The way to learn insurance from inside an industry is to be in the same rooms as that industry. We presented our new policy at meetings of the Istanbul Heavy Transport and Lifting Association, attended the first general assembly of the Platform Operators Association, took part in insurance symposiums and met crane operators in three different cities. The loss stories we heard at those meetings are the source of the examples we use when structuring cover today.

OUR EVENTS →

Get in touch with us

Reach out for questions and quote requests — our specialist team is ready to help.